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Category : AI Chatbots for Banking

Conversational AI vs Conversational Design

By investing in creating meaningful user experiences, you strengthen loyalty and provide greater value to your brand name. Who wouldn’t admire the awesome science and ingenuity that went into Conversational AI? But the most powerful motivator of progress has been the pragmatic, bread-and-butter benefits of the technology. When computer science created ways to inject context, personalization and relevance into human-computer interaction, then Conversational AI could make its debut at last. Conversational design, which creates flows that ‘sound’ natural to the […]